Repair Booking in Minutes,
Not Hours
Meet Peregrine Suite AI—the intelligent agent that transforms the glazier service workflow from disjointed steps into seamless, automated efficiency.
The Glazier Services Bottleneck
Traditionally, inbound calls to schedule glass repair or replacement involve
Lengthy manual intake of customer details and job specifics
Time lags while quotes are manually generated and sent
Follow‑up coordination once quotes are accepted
CRM entry, technician assignment, and schedule conflicts—often handled by multiple systems
Risk of double‑booking, oversights, or customer frustration
Automate the Entire Workflow with Peregrine Suite AI
From call to completion, here's how Peregrine transforms the process:
Smart Call Intake
When a customer calls requesting a glazier service, the AI agent captures:
Customer details (name, contact, location)
Scope of work (e.g. window type, damage description)
Urgency and specifics of the job
All in natural conversation—no forms required.
Step 1
Instant Quote Generation
With the job details, the AI:
Calculates pricing based on service type, materials, and urgency
Generates and sends a personalized quote via SMS or email within seconds
Step 2
Quote Acceptance & CRM Integration
Once the customer approves the quote:
The AI automatically logs the new client and job in the CRM
Ensures no manual data entry is required
Step 3
Smart Scheduling with Google Calendar
Peregrine then:
Checks technicians' availability via Google Calendar
Selects the next available, qualified technician
Books the appointment and sends confirmation to both the customer and technician
Step 4
Seamless Follow‑through & Notifications
The system can:
Send reminder alerts to both customer and technician
Update CRM records with scheduled appointment details
Optionally trigger follow-up messages after job completion
Step 5
See the Transformation – Workflow at a Glance
Metric
Customer intake to quote
Quote to acceptance step
CRM job entry
Scheduling technician
Total human handling time
Before Peregrine
15–30 minutes
Hours—customers wait
Manual, error‑prone
Manual checking, risk of overlap
Tens of minutes per job
After Peregrine
~1–2 minutes
Instant, with auto‑follow‑up
Automated, accurate
Immediate, conflict‑free booking
Fully autonomous with minimal oversight
Why It Matters
Speed & Satisfaction
Clients get quotes instantly and see rapid, transparent scheduling—no waiting or back‑and‑forth.
Operational Efficiency
Teams reallocate time from manual tasks to higher‑value customer service or oversight.
Error Reduction
Automated data capture ensures accuracy in job records, scheduling, and CRM logging.
Scalability
As job volume grows, Peregrine scales effortlessly—no added staffing costs or complexity.
Ready to Automate Glazier Scheduling?
Peregrine Suite AI turns a traditionally clunky, multi-system process into a smooth, end-to-end automated workflow. It’s not just faster—it’s smarter, cleaner, and primed for growth.